Introduction
SideQuest Mobility LLC (“SideQuest,” “we,” “us,” or “our”) operates ridesidequest.com and provides golf cart ride services in Inglewood, California. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Information We Collect
- Booking details: pickup and drop-off locations, ride date/time, tier selection, and party size.
- Contact information: name, email address, and mobile phone number.
- Payment information: payments are processed by Stripe; we do not store full payment card numbers.
- Device and usage data: browser type, IP address, and pages visited, used for fraud prevention and service improvement.
SMS Disclosure — SideQuest Mobility Ride Alerts
Text messaging is optional. If you check the SMS opt-in box during booking, you agree to receive recurring transactional text messages from SideQuest Mobility regarding your bookings, ride status, driver updates, pickup instructions, receipts, and customer support. Consent is not a condition of purchase, and you can book and pay without opting in.
- Message frequency varies based on your booking activity.
- Message and data rates may apply.
- Reply STOP to unsubscribe at any time. You will receive one confirmation of your opt-out and no further messages.
- Reply HELP for help, or contact admin@ridesidequest.com or (310) 555-SIDE.
- Mobile carriers are not liable for delayed or undelivered messages.
Mobile information, including phone numbers and SMS opt-in data and consent, will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. Information may be shared only with service providers that help SideQuest Mobility deliver requested services, such as messaging, payment processing, dispatch, and customer support.
How We Use Your Information
- To process and fulfill ride bookings.
- To communicate with you via email, SMS, and phone about your ride.
- To process payments and prevent fraud.
- To improve our service and comply with legal obligations.
Sharing and Disclosure
We share information only with service providers necessary to operate our business (e.g., Stripe for payments, Twilio for SMS, our cloud backend for data storage). We do not sell personal information. We may disclose information if required by law or to protect our rights.
Data Retention
We retain booking, contact, and payment records for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Choices
- Update account information through the booking flow or by contacting us.
- Opt out of marketing emails using the unsubscribe link in any marketing message.
- Opt out of SMS by replying STOP.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact us:
admin@ridesidequest.com · support@ridesidequest.com
(310) 555-SIDE
SideQuest Mobility LLC, Inglewood, CA 90301